FAQs

How to track order?

You’ll get a tracking number by email once your order ships.

Do you ship internationally?

We don’t offer international shipping at this time. See our policy.

What is ceremonial grade matcha?

Ceremonial grade matcha is the highest quality of matcha available and is typically used in traditional Japanese tea ceremonies. It's made from young, tender tea leaves that are shade-grown for several weeks before harvest, which boosts the levels of chlorophyll and amino acids in the leaves. These leaves are then carefully ground into a fine, vibrant green powder.

The key characteristics of ceremonial grade matcha are:

  • Flavour: It has a smooth, umami-rich flavour with a balance of sweetness and slight bitterness, without being too astringent.

  • Colour: The powder is a bright, vibrant green, indicating high quality.

  • Texture: It should be silky and fine, almost like flour.

  • Production: It’s often stone-ground to preserve the delicate flavours.

How long does shipping take?

Shipping times vary but usually take 3-7 business days.

How do I make Matcha Latte at home?

Ingredients

  • 3 grams of ceremonial grade matcha, approximately 1-2 teaspoons or 3 bamboo tea scoops (Chashaku)

  • 60 ml hot water (not boiling—about 80°C or 175°F)

  • 180 ml milk (dairy, oat, almond, or your choice)

  1. Sift the Matcha: Sift 3 bamboo tea scoops (or 1-2 teaspoons) of matcha powder into your bowl or mug using a fine mesh sieve to prevent clumping and ensure a smooth texture.

  2. Heat the Water: Heat 60 ml of water to about 80°C (175°F). Don’t let it boil, as that can make the matcha taste bitter.

  3. Add Water: Pour the 60 ml of hot water over the sifted matcha powder.

  4. Whisk the Matcha: Using a bamboo whisk (chasen), whisk the matcha in a "W" or "M" motion for 15-20 seconds until it becomes frothy and well-mixed. If you don’t have a whisk, a small regular whisk or even a milk frother can work too.

  5. Pour the frothed milk: Steam or froth your milk (about 180 ml, depending on how creamy you like it), then add it to your matcha.

  6. Enjoy: Sip your matcha and enjoy its smooth, rich flavor!